KipData Deletion
You can stop Kip’s access to your social accounts and delete the data we hold. Use both steps if you want a full exit.
1. Disconnect platforms
In Kip: open Connections and disconnect Instagram, Facebook, X, or Threads. Tokens are revoked on our side when disconnect completes.
On Meta: Facebook → Settings & privacy → Settings → Business Integrations → find Pulse AI → Remove. That immediately revokes Meta access even if you skip the in-app button.
On X: revoke the Pulse / Kip app under X connected apps settings.
Disconnect stops future publishing. It does not by itself wipe history stored with us — request that below.
2. Request deletion
Email will@jmcalder.com from the address or number on your account with the subject “Delete my data”. We permanently delete (or irreversibly anonymise) the data we hold within 30 days and confirm when done.
What we delete
- Account and brand profile (name, phone, email).
- OAuth tokens and connected-account identifiers.
- Photos, videos, captions, drafts, schedules, routines, and content plans.
- SMS/MMS history and approval / edit audit trail.
- Memory files and operator notes tied to your brand.
- Billing profile links held by us (your payment provider may retain records they need for tax/fraud).
What we cannot delete
- Posts already live on Instagram, Facebook, X, or Threads — remove those on each platform.
- Copies held briefly by SMS or AI subprocessors under their own retention, subject to our deletion instructions.
- Minimal records we must keep by law (for example invoice metadata).
Export before you go
Ask for an export of memory files and recent message history in the same deletion email if you want a copy first.
Contact
Pulse Social Media
Email: will@jmcalder.com